Chethanaonline.com, an e-commerce store, registered as Proprietorship Firm under the name Chethana Book House. The firm has its operational office located at:
Chethana Book House
Renukacharya Temple Road
(behind lakshmi theater)
Chethana Book House has over 43 Years of experience and an extensive know how in the book retail and publication industry. It has a customer base of more than 10,00,000+ Customers.
You will find a wide range of Books, like Academic, Regional, Novels, Children, in languages like Kannada, English, Hindi and Sanskrit on our website.
This website runs on a highly secure, high-performance e-commerce platform. The platform stack is built on popular and stable no-op commerce technologies. The website is safe to shop as it has a secure socket layer (SSL) certification which transmits data is an encrypted form not allowing hackers and other unethical invaders to get hold of sensitive information.
We are a team of 43 experience people from diverse backgrounds to handle the unit. Once an order is placed it is moved to the new order management team who push all orders to the procurement team for them to procure the product/s from our warehouse. Procurement team has got an internal quality check team who check the condition/quality of all the books before handing it over for shipment. If there are any flaws/damages in the condition of the book, it is immediately sent to the returns team to send the book back to the supplier. When the order is procured from the warehouse the order is then handed over to the billing team to be billed, which later on is transferred to the packing team to be packed after the payment is settled via the payment gateway. Once all of this is complete, our outsourced courier teams take the parcels away to deliver it to our esteem customers within 48 working hours. The whole process takes a maximum of 3-5 working days till it’s presented to the customer at his/her door step.
We believe Customer is God and would do all that we can to serve our customers in the best possible way. If any customer faces grievances/issues with us they can write into us on firstname.lastname@example.org
Looking forward to you continuous percentage and to serve you to the almost level of customer satisfaction...
Muttu Nagarjun Chowdary
Chethana BooK House